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Identify and evaluate internal control weaknesses recommending solutions to improve controls, including identifying areas for process improvement and cost savings. Prepare detailed audit reports clearly communicating findings and recommendations to management, including tracking progress of action plans and ensuring issues are resolved in a timely manner. Monitor and follow-up on the implementation of audit recommendations to ensure corrective actions are taken and are effective in addressing the identified issues. Stay current on industry developments and regulatory requirements to ensure audit procedures are updated to address any changes. Has a thorough understanding of basic concepts of computer mainframe, midrange, and distributed/client server platforms. This will facilitate performing audit reviews in the following areas: general controls, technical areas or the effective use of Computer Assisted Audit Techniques (CAATS). Comply with Institute of Internal Audit professional practices, ensuring compliance with company and industry standards, and maintaining the integrity of the audit process. Bachelor's degree in Information Systems, Business Administration, Accounting or related field Minimum of 3 years of experience in auditing, with insurance industry experience preferred CISA, CIA, CPA, or other relevant professional certification preferred Strong understanding of auditing standards and internal control frameworks Excellent analytical and problem-solving skills Strong communication and interpersonal skills Ability to work independently and as part of a team Strong computer skills, including proficiency in Excel and audit software.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://protective.eightfold.ai/careers/job/20349161", "isPrivate": false}, {"id": 20631621, "name": "SENIOR AUDIT DIRECTOR (Hybrid)", "location": "Birmingham, AL", "locations": ["Birmingham, AL"], "hot": 0, "department": "Internal Audit", "business_unit": "Financial Audit", "t_update": 1709844950, "t_create": 1707423644, "ats_job_id": "7ea99b24-1085-4f21-a88e-3ff61f211234", "display_job_id": "228", "type": "ATS", "id_locale": "228-en", "job_description": "The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. This role within the Internal Audit function will have in-depth knowledge and proven expertise within their job family. This position will develop and manage the audit plan for the assigned business units within the Financial and Accounting related functions, divisions, and segments of Protective Life Corporation. The Senior Director will manage multiple complex audits and projects concurrently. Additionally, the Senior Director will provide leadership to the Internal Audit professional staff. Responsibilities Job Functional Knowledge For assigned job family, review, and manage complex work plans for large scale, unique or strategic projects which require exceptional project planning, monitoring, and review skills, inclusive of anticipating and minimizing potential constraints or problems and maximizing the effectiveness derived from multiple or sensitive client interactions. Proficiently executes this skill for concurrent projects. Leads projects by placing a proper emphasis around the time of deliverables, anticipating, and acting on resource/deadline challenges, and independently meeting personal deadlines in support of their team(s). By drawing upon overall audit experience, provide insightful recommendations to audit teams, which optimize the effectiveness and efficiency of outputs. Has a comprehensive understanding of Internal Audit standards, procedures, methodology and relevant insurance standards. Impact Impacts audit and project results by setting priorities, allocating resources, and developing or reviewing execution plans based on Department procedures and methodology. Effectively provides mentoring to team members and supplies input to their development plan(s). Interpersonal Skills Meets with Senior management and external auditors/vendors to discuss audit/project results; successfully negotiates with and persuades this audience. Serves as a mentor and teacher in educating audit team members on effective client focus techniques. Presents on areas of expertise to the Internal Controls Committee and Audit Committee. Business Expertise Maintains and interprets internal and external business challenges and trends as well as organizational goals, strategies, changes, and metrics for assigned functions and businesses. Relating to projects outside of specifically assigned areas or business units, is effectively able to develop the necessary expertise and use and share this understanding with team members and audit clients. Supervises audit team(s) in properly conducting audits that evaluate the adequacy of application-level controls. Problem Solving Makes a variety of complex, tough decisions under tight deadlines and pressure, inclusive of unpopular decisions, when necessary, but considers pros and cons prior to acting. Leads others to solve complex problems. Ensures that decisions by assigned audit team(s) are sound in judgment and in the best interest of the Company, its clients, and Internal Audit. Anticipates key issues clients might face and suggests flexible and decisive actions to address them. Leadership Manages multiple, concurrent audit and project teams. Provides effective leadership to assigned audit teams in balancing the need for providing candid, independent, objective results reporting with the need to be fair and balanced. Participates in recruiting and hiring decisions that are sound in judgment and consistent with the needs and direction of the Internal Audit Department and the Company as a whole. Effective at performance management and growing skills around talent management. Qualifications/Education Bachelor's Degree, preferably in Accounting or Finance. CPA (Certified Public Accountant) certification is required. CIA (Certified Internal Auditor) certification is preferred. Ten or more years of related experience in internal audit, public accounting and/or finance. Protective's targeted salary range for this position is $93,000 to $165,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. This position also offers additional incentive opportunities [through an annual incentive based on individual and Company performance] OR [through cash compensation as part of a sales incentive plan (SIP). Employee Benefits: We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Diversity and Inclusion: At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities. We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace all skills and abilities. Our aim is to create an equitable environment for all leaders and employees that will drive performance and impact business strategy. 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Must understand systems and processes in order to follow procedure and information flows. Strong organization and time-management skills to accomplish all tasks in established deadlines Ability to take ownership of, develop, and complete complex, multifaceted projects Must be able effectively to handle multiple projects simultaneously in a deadline-driven environment Ability to work independently and as part of a team taking on new responsibilities with a high level of importance Ability to work with minimal up-front guidance and take ownership of work product Ability to work closely with all Investment Accounting managers and teams (Securities, Derivatives, and Mortgage Loans) - prior experience a plus", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://protective.eightfold.ai/careers/job/22060225", "isPrivate": false}, {"id": 22127466, "name": "Special Investigations Unit/AML Manager (Hybrid)", "location": "Birmingham, AL", "locations": ["Birmingham, AL"], "hot": 0, "department": "Legal", "business_unit": "Compliance", "t_update": 1714409165, "t_create": 1714409165, "ats_job_id": "7f3f659f-82a4-4374-81ab-1069f90a982d", "display_job_id": "366", "type": "ATS", "id_locale": "366-en", "job_description": "Independently lead fraud investigations in accordance with company policy and regulatory requirements. Manage corporate AML program. Effectively communicate with internal business partners to understand facts and circumstances surrounding potential fraud, AML/suspicious transaction activity, and identity theft. Manage anti-fraud plan and update leadership on reportable/material matters. Partner with claims, underwriting, new business, service and other areas to identify training opportunities and provide guidance for internal controls to mitigate fraud risks. Identify and report on potential internal/external trends and emerging issues. Monitor new laws, regulations and rules impactful to the company's AML, antifraud and ID theft prevention programs. Interact with industry peers, law enforcement and regulators to share and gather investigative information and trends to keep our company's leadership aware of emerging risks. 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Consistently meets or exceeds established individual and team metric goals. 1+ years customer service required; contact center experience preferred High school diploma/equivalent required An Associate's or Bachelor's degree preferred Financial Services experience (including Life Insurance, Annuities, Banking, Group Retirement, etc.) preferred Annuity industry knowledge and experience a plus Proficiency in a Windows based environment (Office 365 & Microsoft Teams) required Strong client focused and managed-money mindset required HOURS: Must be flexible between 7:30a-5p CST Monday - Friday. Actual shift times once in production are based on business needs and may vary between 7:30a-5p CST. This position requires that you attend the training as scheduled -- training schedule for this position will be from 8:00a-4:30p CST. This is position will be onsite to start, then hybrid after training (in office 3 days a week and remote/work-from-home 2 days), but can potentially lead to remote Full-Time. Decision-Making & Problem-Solving skills - Able to intake information from multiple sources to evaluate problems and potential solutions. Understands how to use resources and job aids to follow documented procedures and processes. Has an awareness of financial risks when making processing decisions. Ability to mitigate fraud risks when performing account verification. Communication skills -- Listens attentively and actively, asks clarifying questions and manages distractions and interruptions. Proficient spelling, punctuation, and grammar. Strong emotional intelligence and organizational skills as well as the ability to tailor communication style to match the caller. High Aptitude for Learning - Embraces change and will take on the challenge of learning new information, systems, products, and procedures. 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Executes daily checklist tasks to ensure operational efficiency and effectiveness to meet business SLAs. Provides Control-M support to application development and other IT operations teams, as required (i.e., manipulating errored jobs, holding and releasing jobs for delayed cycles, etc.) Responsible for augmenting Technical Support Center telephone support, as needed. Collaborates with IT owners and the ITOM platform owner, as needed, to resolve any issues. Provide technical point of escalation for production systems, application and technical issues, equipment failures and environmental conditions to the appropriate team to ensure timely resolution. Works to resolve routine Data Center Operations equipment problems or issues. Bachelor's degree in a technical field preferred but not required. At least 2-3 years of technical school training or equivalent work experience in a related field required. Minimum of 6 years' experience in a 24x7x365 mainframe production or network operations systems environment. Mainframe print experience is a plus. Ability to work various hours, shifts, holidays and overtime as required. Minimum of 3-4 years of professional, technical, or customer support experience in a corporate environment supporting at least 1000 users. Projects a positive attitude. Accepts change in a productive manner and contributes to efficient implementation. Demonstrated effective time management skills. Strong attention to detail and ability to multi-task. Strong interpersonal skills. Strong oral and written communications skills. Strong customer service skills. Flexible and reliable. Strong customer service orientation and desire to embrace technology as a means of improving service. Must be a team player. Working knowledge of Microsoft Windows operating systems and Microsoft Office. Understanding of LAN, WAN and Citrix environments. 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A minimum of 3-5 years of applicable accounting, actuarial or finance related experience is required, preferably in the insurance industry. 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Manage functional testing cycles including test planning, script development, status reporting, and test execution. Acts as a leader and department representative on projects that are very large, complex, and/or deal with multiple divisions. Represents the team in interdepartmental projects and corporate initiatives; consults with the business area on the most complex system-related issues and makes recommendations for better utilizing the available technology. Create and review user stories and other technical documents with stakeholders to ensure business requirements are adequately reflected in technical planning documents. Ability to perform business analysis within the department and cross-functionally across the organization, evaluate issues, identify practical solutions, and negotiate resolution with stakeholders. Facilitates business requirements analysis and functional design work sessions including creating business presentations, communications, and documentation. Lead functional design including demonstrations to stakeholders to validate approach. Identifies creative solutions to business requirements, analyzes the strengths and weaknesses of alternatives, and provides recommendations. Experience providing product management support such as prioritization and backlog grooming. Must have at least 8-10 years of experience as a Business Analyst or equivalent. 5 or more years' experience with AGILE methodologies is preferred. Bachelor's degree or greater is preferred. Basic experience with SQL queries or similar data analysis tools and languages. Experience with insurance contracting, licensing and compensation systems are preferred. Advanced Microsoft Excel skills are highly preferred. 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